{
	"type": "rich",
	"version": "1.0",
	"provider_name": "Action Network",
	"provider_url": "https://actionnetwork.org",
	
	"html": "<link href='https://actionnetwork.org/css/style-embed-v3.css' rel='stylesheet' type='text/css' /><script src='https://actionnetwork.org/widgets/v6/petition/audit-instacart-due-to-misappropriating-and-manipulating-tips?format=js&source=widget'></script><div id='can-petition-area-audit-instacart-due-to-misappropriating-and-manipulating-tips' style='width: 100%'><!-- this div is the target for our HTML insertion --></div>",
	"author_name": "Instacart workers",
	"author_url": "https://actionnetwork.org/users/instacart-workers/profile",
	"title": "Audit Instacart Due to Misappropriating and Manipulating Tips",
	"thumbnail_url": "https://actionnetwork.org//images/generic_facebook.jpg",
	"description": "Instacart has a well-documented history of misappropriating tips that rightfully belong to Instacart’s Shoppers. In September of 2016 Instacart announced it would remove tipping from the app’s interface. The 10% default tip was replaced with an identical-looking 10% service fee, which Instacart implied went directly to us workers - but of course, it didn’t. The option to properly tip - which Instacart misleadingly referred to as an “additional tip” - was hidden. Workers caught Instacart withholding Shoppers’ tips and over-charging customers via the service fee in February of 2018. After Shoppers repeatedly reported discrepancies between the amount customers left in tips, and the amount Shoppers received in tips, we crowdsourced the evidence and data of these manipulations. Instacart apologized and claimed they paid back all underpaid tips, but Shoppers know we have never been repaid the full amount of our misappropriated tips. In November of 2018, Instacart programmed its algorithm to lower Instacart’s contribution to Shoppers’ earnings downward for each dollar and each cent that customers tipped us. Tips, which were intended to incentivize great service, were misappropriated by Instacart and used instead to supplement their costs, not ours. Instacart ultimately halted this practice, but only after receiving negative media coverage. This well-established pattern of behavior demonstrates Instacart’s multiple and consistent patterns of misappropriating and underpaying tips. We are calling upon the U.S. Department of Labor to investigate and audit Instacart to determine the extent to which Instacart has defrauded its Shoppers. Google Docs: Create and edit documents online. Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA You have received this email because someone shared a document with you from Google Docs.",
	"url": "https://actionnetwork.org/petitions/audit-instacart-due-to-misappropriating-and-manipulating-tips"
}