Bank CEOs are paid millions of dollars a year but the front line employees who make that wealth possible are drastically under paid. Bank workers are subjected to high-pressure sales and collection goals that are constantly changing, making opportunities to work harder to earn more, out of reach and unattainable for the majority of front line workers. 

Why is this important?
Bank workers, who have worked years in the same bank are finding themselves earning less than when they started. Employees experience constant changes to sales goals, bonus incentives, and benefits, resulting in job insecurity and a loss of wealth. Rather than rewarding employees for collecting money due to the bank, US Bank punishes them for not prolonging the debt payments. This incentive system is bad for workers, bad for customers and ultimately harmful to the company's future.

Investing in US employees is not only good business but also huge cost savings technique over the long haul. Rather than feeling disposable and leaving the job, employees feel more ownership over the success of the bank leading to less turnover and subsequent costs associated with training an ever-changing workforce.