We Serve People, Not Quotas!

Human Services Department Cabinet Secretary

OUR CLIENTS DESERVE QUALITY SERVICE, HSD/ISD EMPLOYEES HAVE RIGHTS

Sign HERE and use the comment section to tell us your experience with illegally imposed 'quota policy' at the Human Services Department.

If you've already signed, sign again, and add your comments. ALL AFSCME members, please continue to speak out in solidarity with your fellow public employees by clicking and adding your name.

The AFSCME complaint demands that New Mexico's Human Services Department rescind these unilateral changes,  bargain with the Union over those, and any future changes to terms and conditions of employment of bargaining unit members prior to implementation in accordance with Article 18, § 2 of the CBA.

READ The Prohibited Practice Complaint HERE

We’ve been given directives that deeply harm HSD's mission to serve the People of New Mexico.  

As HSD employees, we understand our duty to help our State’s most vulnerable citizens. However in order to do that, we must also be able to do our jobs right. The quality of the service we provide must mean as much as the quantity.  

300 of your fellow HSD co-workers have signed this petition. Please add your voices by signing now. On June 20, 2017, HSD notified our union of their intent to implement and enforce completion of tasks quotas on FAAs, WITHOUT first addressing major staffing, mismanagement, and ASPEN system issues. AFSCME has filed a Prohibited Practice Complaint [PPC] with the New Mexico Public Employees Labor Board demanding bargaining, as is our legal right, over substantial changes to our terms and conditions of employment.

KEEP signing in support as we act to stop HSD from proceeding with quotas and violating our union rights to bargain this major policy shift.

Local leaders and HSD stewards have paper petitions for you to sign, or you can sign right now using this online form.

HSD must bargain policy on quotas!

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AFSCME Council 18

To: Human Services Department Cabinet Secretary
From: [Your Name]

As HSD employees, we understand our duty to help our State’s most vulnerable citizens. However in order to do that, we must also be able to do our jobs right. The quality of the service we provide has to mean more than the quantity that we produce.

* We are being pushed to the point where it is causing health issues due to the stress. This also causes workers to make errors.

* There are workers who have had their vacation leave denied and been told to cancel doctor’s appointments to meet HSD’s demands.

* We’ve even had instances where we’ve been given directives that against the very mission of the agency.

We feel it’s shameless for HSD to now implement a quota without input from us or without first addressing the two most pertinent issues – a shortage in staffing and ASPEN.

We are demanding that HSD halt any quotas until HSD hires the necessary staff to properly handle the workload and able to address the chronic errors within ASPEN.