Demand Justice for Sary Mao!

CEO PHILIP O. OZUAH, ANDREW D. RACINE, MARCOS A. CRESPO, RUBEN DIAZ, JR., MATTHEW MCDONOUGH, SYBIL HODGSON, AND THE MONTEFOIRE LEADERSHIP

It’s been over 100 days since the horrible death of Sary Mao, a beloved Cambodian community member whose body was found days after her death at Montefiore’s Family Health Center at 1 Fordham Plaza in the Bronx this past summer. Both Montefiore and Catholic Charities Community Services, which oversees Beacon of Hope where Ms. Mao resided at the time of her death and did not report her as missing, have failed to take any responsibility for Ms. Mao’s death.

Ms. Mao’s death has devastated the Southeast Asian and broader Bronx community. She was a survivor who fled the Cambodian genocide and resettled in the Bronx in the 1980s, living in the Bronx for the past forty years. Ms. Mao was an active member of Mekong NYC, participating in the organization’s Women Circle and several campaigns. Ironically, Ms. Mao’s death occurred at Montefiore’s Family Health Center, whose reduction in staffing and resources she had protested the year before.

Following Ms. Mao’s death, the Bronx community has repeatedly called on Montefiore and Catholic Charities to ensure another tragedy like this will not happen again. On September 8th, community-based organization Mekong NYC submitted a letter calling for Montefiore and Catholic Charities to conduct an investigation and provide answers on Ms. Mao’s death. On September 21, the Montefiore Bronx Accountability Coalition (MBAC) consisting of healthcare providers, submitted a joint letter from nine of its organizations, unions, and associations to request a meeting. Following these letters on September 27th, Mekong NYC, MBAC, and community members from across the Bronx and New York City rallied in front of Montefiore’s Family Health Center location to demand justice for Ms. Mao. To this day, the community has only received one response from Montefiore, sent to Mekong NYC, which consists of a brief two-paragraph letter that declined to provide any answers or take any responsibility.  

Ms. Mao’s death is part of a long pattern of systemic neglect, disinvestment, and profit-seeking, particularly on the part of Montefiore. For decades, Montefiore has served as a primary healthcare provider for many residents in the Bronx, which is home to predominantly low-income communities of color including the Southeast Asian refugee community. Yet, Montefiore has consistently made decisions to diminish the amount and quality of healthcare provided to its Bronx patients. This pattern includes Montefiore’s decision to consolidate the Family Health Center and two other local clinics last year, which has greatly impeded the community’s access to adequate healthcare. At the same time that Montefiore has downsized facilities and access to healthcare for its patients in the Bronx, it has built and invested more resources in premium healthcare facilities in areas with more wealthy and white patients such as Manhattan and Westchester – proving that its priority is not health equity, but rather financial profit.

Had Montefiore not consolidated its clinics and downsized the Family Health Center’s staffing and resources, Ms. Mao may still be alive today. We will not stand by as Ms. Mao’s death and the continued neglect of our community in the Bronx continues to be sacrificed for the benefit of profit. We demand justice for Ms. Mao’s death and health equity for our broader community in the Bronx.

Keep up to date with the petition and any future actions here: https://bit.ly/JusticeForSaryMao.


Petition by
Gravatar
New York, New York

To: CEO PHILIP O. OZUAH, ANDREW D. RACINE, MARCOS A. CRESPO, RUBEN DIAZ, JR., MATTHEW MCDONOUGH, SYBIL HODGSON, AND THE MONTEFOIRE LEADERSHIP
From: [Your Name]

Dear Dr. Philip O. Ozuah,

I am writing as part of a broader community that is seeking justice for Sary Mao, a beloved Cambodian community member who was found dead in the stairwell of Montefiore’s Family Health Center on August 21, 2023, days after she initially died.

Ms. Mao’s tragic death has devastated our community. Furthermore, Ms. Mao’s death represents the systemic healthcare inequities and consistent reduction in healthcare provided by Montefiore to its Bronx patients. Despite efforts to call for answers and accountability for Ms. Mao’s death, Montefiore has only sent a brief two-paragraph letter to Mekong NYC indicating that it has no responsibility for Ms. Mao’s death.

[insert personalized message]

We will not stand by and wait for the next tragedy to happen. As one of the primary providers of healthcare to residents in the Bronx, who are predominantly low-income people of color, I am calling on Montefiore to correct these conditions, prevent future negative outcomes, and address inequities within its provision of healthcare to its Bronx patients by:

Meeting with community-based organizations and advocates who have been fighting for justice in Sary Mao’s case and health justice for our broader Bronx community with the intent to collaborate on bringing greater health justice to your Bronx patients.

Placing adequate signage in your facilities as well as adjacent facilities in languages for different patient populations, including Khmer and Vietnamese.

Developing and sharing a plan to prevent similar situations in the future that are grounded in prioritizing the health and safety of patients.
Ms. Mao’s death will not be in vain. As one of the largest and most influential institutions in the Bronx, Montefiore has a responsibility to ensure this tragedy will not happen again and to prioritize the health and safety of its Bronx patients in providing healthcare services.

Sincerely,
[petition signer’s name]