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Quickbooks Error Code 1.800.584.4611 quickbooks error code 6000 and more call now.

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Basic troubleshooting for -6000 series errors when opening a company file (Batch 1)

You are attempting to open your company file when you suddenly get a -6000, xxxx error and you are unable to open the file. The error is usually followed by 3 or 4 more digits and an error message indicating you are unable to open the company file.

The following are the different -6000 series errors you may encounter:

Error -6000, -107 - This normally happens if the .TLG file is corrupted.
Error -6000, -1076 - This error occurs if QuickBooks installation is corrupted.
Error -6010, -100 - This error occurs when a computer that is not the server is hosting the company file.
Error -6012, -1061 - This normally happens if you have incorrect network setup.
Error 6129, -101 - This error happens if you have incorrect folder permission or if the QB Database Server Manager is not working properly.
Error -6190, 816 or -6190, -85 - This error normally occurs when another user is logged in to the company file in single user mode. It can also be a mismatch between the transaction log file (.tlg) and the company file (.qbw).


This article lists the first batch of the -6000 series errors. It contains basic troubleshooting steps to resolve the issue.

How to fix it

Important: Ensure QuickBooks is up to date. It is also recommended to install and run the QuickBooks File Doctor tool first before performing any of the following steps. If after using the tool and you still experience the issue, perform the following solutions in the order shown.

The -6000 errors can happen on both local and network setup. Select the appropriate setup from the following options and perform the steps.



You are opening the file locally

This means you are opening a file that is saved on the same computer where QuickBooks is installed.

Solution 1: Rename the .ND and .TLG files
The .ND and .TLG files are part of your QuickBooks files. These are configuration files that allow QuickBooks to access a company file in a network or multi-user environment.
If these files are corrupted or damaged, you will encounter these errors when you open your QuickBooks files. Renaming these files will not cause you to lose QuickBooks data. These files are automatically re-created when you rescan using the QuickBooks Database Server Manager and when you open your company

Press F2. The Product Information window opens.
Find Local Server Information. Hosting should be turned off.
Solution 2: Rename the .ND and .TLG files and restart/rescan the Database Server Manager
The .ND and .TLG files are part of your QuickBooks files. These are configuration files that allow QuickBooks to access a company file in a network or multi-user environment.
If these files are corrupted or damaged, you will encounter these errors when you open your QuickBooks files. Renaming these files will not cause you to lose QuickBooks data. These files are automatically re-created when you rescan using the QuickBooks Database Server Manager and when you open your company file.

Open the folder that contains your company file.
Find the files with the same file name as your company files but with extensions .ND and .TLG.
Example:
company_file.qbw.nd
company_file.qbw.tlg
Right-click each file and select rename. Add the word OLD at the end of each file name. Ex: company_file.qbw.nd.OLD
The purpose of Database Server Manager is to host your QuickBooks company files. It is best to restart the DBSM and rescan the QuickBooks files after you rename the .ND and .TLG files.

Restart QuickBooks Database Server Manager and rescan the company file
Start > All Programs > QuickBooks > QuickBooks Database Server Manager
Click the Scan folders tab.
Click Add folder (if no folders are present). Otherwise, highlight the folder with the files and click scan.
Confirm that the company file in question shows in the bottom box with heading "QuickBooks company files found."
Try to open the file again.
Open QuickBooks again and try to sign in to your company file. If the same issue occurs, proceed to solution 3.
Solution 3: Open a sample company file locally installed on a workstation
By opening a sample company file, you are testing if the problem possibly lies with your company file or the QuickBooks application. If a sample company file does not open and instead returns an error, it is an indication that the QuickBooks installation is damaged and should be repaired.

In the No Company Open window, click the Open a Sample File button and choose any from the list of sample company files.
If the sample file opens, proceed to solution 4. I the sample file returns the same error message, repair your QuickBooks installation.
Solution 4: Open the comapany file locally

By opening the file locally, you are testing if there is a problem with the location of the company file. If the file opens while it is saved on the desktop, it means the location is probably damaged or it is "too deep", it exceeded the file system path limitation. If the file still did not open after changing it's location, it is possible the file is damaged.  
Open the folder that contains your company file.
Find the file with the extension of .QBW.
Right-click on the file then select Copy.
Go to desktop, Right-click on the desktop and then select Paste.
While holding down the control key, open QuickBooks so you are directed to the No Company Open window.
Click Open or restore an existing company. Navigate to the desktop, find the company file you copied and open.
If you are still getting the same error, please proceed to solution 5.
Solution 5: Check the folder permission manually

You may encounter these errors if the folder where the file is saved does not have the right permission. Please see the folder permission set up to properly check if the folder has the right permission. Try to open your file again. If you are still getting the same error, proceed to solution 6
Solution 6: Configure firewall ports

You may also encounter errors if your firewall blocks network access needed for specific QuickBooks programs or files. It is best to configure your firewall ports to allow QuickBooks files or programs to access your network.



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