The Office of the State Long-Term Care Ombudsman believes that all older persons and people with disabilities who receive long-term care services should be provided with the highest level of care, have autonomy to direct their care and services, live in an environment of respect, be free from abuse, neglect, and mistreatment and enjoy a quality of life which meets their special individual needs and preferences.

Ombudsmen advocate on behalf of residents and identify, investigate and resolve through mediation, negotiation, and administrative action, complaints filed by residents or individuals acting on their behalf;

Identify, investigate and resolve, through mediation, negotiation and administrative action, complaints filed by any individual organization or government agency that has reason to believe that a long term care facility, organization or government agency (responsible for the regulation, inspection, visitation or supervision of facilities or which provides services to residents of facilities) has engaged in activities, practices or omissions that constitute a violation of applicable statutes or regulations or that may have an adverse effect upon the health, safety, welfare, rights or the quality of life of residents of long term care facilities.

RISLTCOP.org | (401) 785-3340

The RI State Long Term Care Ombudsman Program is supported by federal funding, state grants through the Office of Healthy Aging and philanthropic giving through private donations, under the umbrella of the Alliance for Better Long Term Care.