Big insurance companies are getting caught red-handed slashing field adjuster’s initial estimates and lowballing storm victims. This makes it nearly impossible for Louisiana families and small businesses to rebuild and get their lives back on track. It also undermines the field adjuster’s expertise.

HB 287 is a pro-consumer transparency bill that provides policyholders with a copy of the adjuster’s initial estimate and supporting documents. HB 287 does not impose burdensome time constraints or extra work on the field adjuster. Instead, it requires the insurer to provide the policyholder with a copy of the estimate upon receipt through a customer portal, via email, or upon request if the policyholder has not signed up for online services or provided an email.

HB 287 ensures that the insured and insurer have access to the same documents and information pertaining to the policyholder’s claim. It provides much-needed transparency, levels the playing field, and protects policyholders and adjusters alike.

TO PROTECT YOUR RIGHTS AS AN INSURANCE POLICY HOLDER: Email your legislator at the link below and let them know you support HB 287.