You have been directed to this web page so that you can quickly and easily generate an email to the Southern Water CEO to complain about Southern Water's 2021 £90 million fine. Please provide your details using the form on this page.

Southern Water's record on conformance with water regulations and criminality is atrocious. They have been given fines and penalties totalling more than £236 million since 2007.

Record £90m fine for Southern Water following EA prosecution

PN 21/19: Ofwat confirms Southern Water will pay £126m following investigation

Deception and Overcharging

Investigations – Southern Water

These were levied as a result of widespread, serious environmental damage and their effect has been higher bills for customers. The only money Southern Water has to pay for the fines is money from customer bills. That's right:

You Pay the Fines

If you think that's NOT OK, send a letter of complaint to Southern Water's CEO, Lawrence Gosden.

In more detail, the complaint is that: money from customers is being used to pay the fine. In the long term, the simple proof is that the only money input to a water company is from customer bills and £90 million has gone out to the Government (His Majesty's Revenue Collection). Therefore money from bills has gone to HMRC.

A more complicated proof for the long term is that a poorly performing company, one that has been fined and consistently fails to meet regulated water standards will be considered a high investment risk. This pushes the cost of borrowing up and, because all money comes from customers, billing must increase to cover those higher costs.

It's a systemic problem and it's standard practice across the water industry. They get away with it because there is no competition in the water industry and Ofwat, the water regulator, is ineffective.

If you think that's NOT OK, send a letter of complaint to Southern Water's CEO, Lawrence Gosden.