Travis Yates,
On November 29th, tenants from the Rowan Apartments held a press conference and dropped off a demand letter at your company’s office. This was in response to months of flooding in their apartments and maintenance issues. In the letter was a demand drafted by over 35 tenants living in the apartment complex you are in charge of upkeeping. The letter demands you take responsibility for your role at Beacon Properties and adopt a fair lease which guarantees tenants the following:

• A 24-hour maintenance report line, including weekends and holidays for emergencies that require immediate attention.
• In the event of a hazardous or life-threatening maintenance issue, a safe place to stay until resolved or until end of lease term
• Maintenance must initiate repair at least 48 hours after initial report; 24 hours in the event of an emergency maintenance issue or sooner if necessitated by the circumstances.
• And no repair will be considered complete until the tenant has signed off on a work-order form, verifying that the repair was done to the tenant’s satisfaction.

The tenants living at Rowan apartments have continuously expressed concerns about a lack of maintenance, mismanagement, and mistreatment in the Rowan Apartments. In response, Rowan tenants have given you this fair lease to end mismanagement and give Beacon Property the guidelines needed to practice proper maintenance and management.

I, along with the people of Louisville, believe you are capable of being a good steward of Rowan apartments, and thus we stand with the Rowan tenants in their
demand for a fair lease with proper maintenance standards.

Do the right thing.