As community members and professionals, we call on LanguageLine Solutions and its parent company, Teleperformance, to respect workers’ rights to unionize. We all benefit when interpreters are able to provide the highest quality of service.

Right now, interpreters face unfair and unsustainable working conditions — their hours are cut without notice, many are forced to take back-to-back calls without breaks, and they are not paid a living wage. These practices not only harm interpreters, but also degrade the quality of language access services relied upon by millions of people across the country.

To address this, we call on LanguageLine Solutions and Teleperformance to:

End the practice of cutting interpreters’ hours and provide stable, regular schedules with fully staffed shifts to prevent long wait times.

Guarantee fair and living wages, that reflect interpreters’ professional skills, responsibilities, and their essential role in public service.

Implement the UNI Global Agreement on Social Responsibility in the United States, ensuring that U.S.-based workers enjoy the same rights to unionize as Teleperformance employees worldwide.

LanguageLine Solutions interpreters work every day serving hospitals, courtrooms, schools, and banks across the United States. Their work directly impacts people’s health, legal outcomes, and financial security.

Yet, due to chronic understaffing, low pay, and unstable scheduling, both interpreters and the clients they serve are being failed. Long wait times frustrate professionals and endanger clear communication in critical situations.

Interpreters provide the bridge between professionals and the people they serve. Their work is essential, and their rights must be respected. We stand with LanguageLine interpreters in calling on company leadership to take meaningful action to ensure dignity, fairness, and quality in this vital service.