CBA's Regional Branch Changes

Recently CBA announced plans to roll out a new operating model in 90 regional branches. The new model would see branches close at 1pm and pivot to call centre work at the location until regular closing time.

As with any major workplace change, you have a right to be consulted, and to have your concerns genuinely considered by management before the change is brought in. That consultation can happen directly with CBA or collectively through your union.

The benefit of collective consultation is that the union is able to collect feedback from everyone impacted and distil it into the key issues and concerns shared by many, and those matters that are specific to individuals. *The information you supply in this form will be kept confidential*

We can then offer individuals support, advice and guidance, while representing your shared concerns on behalf of all union members.

If you have questions or need union assistance contact the FSU, your local representative, or call the Member Rights Centre on – 1300 366 378, from Monday to Friday, between 8am and 6pm EST.

Your FSU team,


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