We, the undersigned, call on Education Secretary Linda McMahon and the U.S. Department of Education to immediately restore the Income Driven Repayment (IDR) credit tracker on studentaid.gov so borrowers can rightfully access their loan repayment progress.

For years, millions of federal student loan borrowers have relied on the promise of IDR forgiveness– a critical program that ensures affordable payments and a path to eventual loan cancellation. Yet, a major disconnect remains: there is no official way for borrowers to access information regarding their student loan repayment progress since the Department of Education removed the IDR tracker earlier this year.

Borrowers need answers and an official, transparent, and accessible way to see how many qualifying payments they have made toward IDR forgiveness. Many borrowers working towards IDR forgiveness have been in repayment or have had their loans for 20 years or more. With tax-free student loan forgiveness set to expire on December 31, 2025, borrowers need immediate access to their repayment information.

The removal of this feature has left millions in the dark, unsure of where they stand or how to plan their financial futures. The Department previously promised to restore this key feature, but several months have passed, and still nothing has been done.

Publishing clear and accessible information is key to ensuring borrowers receive the loan discharges to which they are entitled. This information must be clearly displayed on studentaid.gov and updated regularly. Now, more than ever, the Department of Education must immediately restore the IDR credit tracker to all studentaid.gov dashboards to ensure borrowers have access to their repayment information and transparency.